Frequently asked questions

WHAT WHALES OR DOLPHINS WE WILL SEE?
The South West coast of Tenerife is home to short finned pilot whales and bottlenose dolphins, which are the most expected species to encounter with our tours. Nonetheless, there are 31 cetacean species recorded in the Canary Islands, so it is not uncommon to see pods of numerous oceanic dolphins jumping all over the place, or solitary giants like baleen whales or sperm whales. If we are very lucky, we might get to see shy beaked whales, or majestic orcas. Every day is different and full of surprises!
DO YOU OFFER A GUARANTEE?
Yes! Sighting success rate is very high all year round. WWET guarantees to encounter at least one species of whale or dolphin for our three-hour tour: Be Whale Wise. Bearing in mind that wild animals are unpredictable, it can happen, at rare times, that we do not see any. In that case, WWET offers two options: the opportunity to join us again on another tour for free, the day of your choosing if there is space available. Or have 50% of your money back.
WHAT SHOULD I BRING?
Sunglasses, tight fitting hat, sunscreen and some fleece jacket or sweater except in the summer months. Before departure time, please take motion sickness pills if you think you might need it, we recommend the ones that contain caffeine for a fuller enjoyment of the trip.
IS THE BOAT SAFE?
Absolutely! Our environmentally friendly boat apart from comprising with all the safety features required by SOLAS (Safety Of Life At Sea), it has specially designed closed cells foam contained in its structural elements, which makes the boat unsinkable! Also our boat has one built in, and one portable, Geolocation system. Our captains are highly certified and trained, and they will give you a safety talk and will answer all the question you might have previous to every tour.
IS THERE A WASHROOM ON BOARD?
Yes!
DO YOU PROVIDE ANY REFRESHMENTS?
Yes, the tours include snacks and soft drinks. These vary depending on the tour. You are also free to bring your own if you prefer. Please no alcoholic drinks on board except for the ones served by us in our Sunset and Wine tour.
CAN ANYONE GO ON YOUR TRIPS?
Yes! Almost everybody can embark with us. In cases of young infants, pregnant women, those with back/neck discomfort, or reduced mobility, a decision is made and if applies a waiver signed, at the time of departure with the best interest of the guest comfort in mind.

We provide child safety gear. We recommend that when travelling with infants (0-18 months) you bring a baby carrier. Wheelchair access (pre-bookings only, and sorry no washroom available)
DO WE NEED A RESERVATION?
Yes! Our tours and boat are unique and for reduced groups. It is highly recommended to have reservations to ensure that you have your space booked the day you want to go.
WHAT MAKES YOUR TOURS UNIQUE?
WWET provides truly eco tours that are full of innovation and are different in many ways:

• WEET is run by fully certified expert cetacean researchers, giving you the opportunity to participate in their fieldwork, and to have all your questions answered. Also join them for Cetacean Sound Cymatic Research, a revolutionary methodology for the future of dolphin sound communication studies.
• Our boat is silent and environmentally friendly. Please see Our Boat Description for more information.
• WWET believes in responsible whale watching in every sense, and it is respectful with the animals, the ocean and the planet.
• Our boat has above and below action cameras, and you can take videos home.
• WWET has professional hydrophone systems to listen to, and make recordings of whale and dolphin sounds.
• Professional cameras, computer, pen drives and card readers are provided for you to use to make sure that you take home good quality digital memories of the trip.
• Drone Video service available, for you to have an amazing aerial video footage of the trip. Service at extra cost and pre-booking only.
• WWET provides a variety of different tours, that are not found anywhere else in the sector. Please check out tours description for more info.
WHERE ARE YOU LOCATED?
We are located at Marina Los Gigantes, in Acantilados de los Gigantes, in the west coast of Tenerife. Please check the map for more details. Public bus transportation available. Parking available at the marina, but please bear in mind that spaces are quickly filled during mornings. If you are having any problems locating or reaching us, please contact us and we will very happy to help you.
WHEN IS THE CHECK IN?
It is recommended that you arrive 20 mins before the departure.

Silent Whale Watching, Carbon Neutral!


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