Frequently asked questions
WHAT WHALES OR DOLPHINS WILL WE SEE?
The South West coast of Tenerife is home to short finned pilot whales and bottlenose dolphins, which are the most expected species to be encountered in our tours. Nonetheless, there are 31 cetacean species recorded in the Canary Islands, so it is not uncommon to see pods of numerous oceanic dolphins jumping all over the place, or solitary giants like baleen whales or sperm whales. If we are very lucky, we might get to see shy beaked whales, or majestic orcas. Every day is different and full of surprises!
DO YOU OFFER A GUARANTEE?
Yes! Sighting success rate is very high all year round. WWET guarantees to encounter at least one species of whale or dolphin for our three-hour tours: Be Whale Wise, Whalefulness and our two hour tour: Embrace Nature. Bearing in mind that wild animals are unpredictable, it can happen, at RARE times, that we do not see any. In that case, WWET offers you the opportunity to join us again on another tour for free, the day of your choosing as long as there are spaces available.
WHAT SHOULD I BRING?
Sunglasses, tight fitting hat, sunscreen and some warm jacket or sweater except in the summer months. Before departure time, please take motion sickness pills if you think you might need it, we recommend the ones that contain caffeine for a fuller enjoyment of the trip.
IS THE BOAT SAFE?
Absolutely! Our environmentally friendly boat complies with all the safety features required by SOLAS (Safety Of Life At Sea), and CE Certification. It is specially designed as offshore category, navigating smoothly even on adverse conditions. For us safety is always first, and we only go out to sea at favourable conditions. Our captains are highly certified and trained, they will give you a safety talk and will answer any questions you might have previous to every tour.
IS THERE A WASHROOM ON BOARD?
Yes!
DO YOU PROVIDE ANY REFRESHMENTS?
Yes, the tours include organic, local or fair trade snacks and soft drinks. Coffee, tea, juice, soda, water, nuts, fruit, cookies, and chocolate. Please bear in mind that we try to follow Zero Waste, Zero Plastic and Zero Processed food philosophies, therefore we have a limited variety of products. If what we offer is not of your taste, feel free to bring your own snacks and drinks. Please no alcohol except for our Unwind at Sunset tour.
CAN ANYONE GO ON YOUR TRIPS?
Yes! Almost everybody can embark with us. In cases of young infants, pregnant women, those with major back or neck injuries, or reduced mobility, a decision is made and if applies a waiver signed, at the time of departure with the best interest of the guest comfort in mind.

We provide child safety gear. We recommend that when travelling with infants (0-24 months) you bring a baby carrier. We are very sorry that wheelchair access is not available.
DO WE NEED A RESERVATION?
Yes! Our tours and boat are unique and for reduced groups. It is highly recommended to have reservations to ensure that you have your space booked the day you want to go.
WHERE ARE YOU LOCATED?
We are located in pontoon 1, at Puerto Deportivo Los Gigantes, in the south west coast of Tenerife, Canary Islands., Please check the map for more details. Public bus transportation available. Pay parking available at the marina, 1,90 euros per hour. If you are having any problems locating or reaching us, please contact us and we will very happy to help you. Please notice that we do not have a stand at the marina yet, if the boat is out at sea with another tour, it can be difficult to find us, please wait at the door of pontoon 1, and we will come and get you at the time of embark.
WHEN IS THE CHECK IN?
It is recommended that you arrive 10 mins before the departure.

Silent Whale Watching, Carbon Neutral!


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