The South West coast of Tenerife is home to short finned pilot whales and bottlenose dolphins, which are the most expected species to encounter with our tours. Nonetheless, there are 31 cetacean species recorded in the Canary Islands, and 23 in the area of our tours, so it is not uncommon to see pods of numerous oceanic dolphins jumping all over the place, or solitary giants like baleen whales or sperm whales. If we are very lucky, we might get to see shy beaked whales, or majestic orcas. Every day is different and full of surprises!

Yes! Sighting success rate is very high (99,9%) all year round. WWET guarantees to encounter at least one species of whale or dolphin in all our tours Bearing in mind that wild animals are unpredictable, it can happen, at rare times, that we do not see any. In that case, WWET offers the opportunity to join us again on another tour for free, the day of your choosing or have half of your money back.

Sunglasses and sunscreen are very important to not get sunburn. It also helps to bring a tight fitting hat, some fleece jacket or sweater for colder months. Before departure time, please take motion sickness pills if you think you might need it, we recommend the ones that contain caffeine for a fuller enjoyment of the trip.

Absolutely! At WWET safety it is always first. Our environmentally friendly boat comprises with all the safety features required by SOLAS (Safety Of Life At Sea)and it is CE certified. Our boat counts with padded seats with back rests to ensure that your back is properly positioned and protected while navigating. Our crew is highly certified and trained, they will give you a safety talk and will answer all the question you might have previous to every tour.

Yes!

Yes, the tours include snacks and soft srinks. All organic, with gluten free and lactose free options. We follow a Zero waste, Zero plastic, and Zero processed food, so our produce offer is limited to fruit, nuts, cookies and chocolate, so you are welcome to bring your own if you prefer. Please no alcoholic drinks on board except for private tours.

Yes! Almost everybody can embark with us. In cases of young infants, pregnant women, or people with reduced mobility, a decision is made and if applies a waiver signed, at the time of departure with the best interest of the guest comfort in mind.

We provide child safety gear. We recommend that when travelling with infants (0-18 months) you bring a baby carrier (backpack, stroller, or similar).
We are sorry to inform you that we do NOT have wheelchair access.

Yes! Our tours and boat are unique and for reduced groups. It is highly recommended to have reservations to ensure that you have your space booked the day you want to go. You can make the reservations online in this webpage, or you can call us over the phone. During high season it is recommended to book at least 4 or 5 days in advance.

Our boat takes up to 10 passengers, which ensures an intimate and friendly atmosphere in our tours.

During the whole tour, we take videos and pictures of you, the animals and the scenery. Then after a few days we send you an email with a link to download all the files. This is included in the tour price. We make this so that you can fully enjoy the tour without worrying about taking digital memories.

When booking you have the option of paying when arriving. This means that you PAY AT THE BOAT before embarking either with cash or card.

When booking you get a confirmation email with a map of the marina. Our boat is very easy to spot (at pontoon 1, first one in row from the area where all whale watching boats are) When arriving please GO DIRECTLY TO THE BOAT (pontoon door looks closed but if you pull it will open). Please note that we have a ticket stand at the marina, but during low season, nobody from our team will be there. If you arrive at the marina and cannot see our boat (we might be out at sea with another tour) please wait at the ticket stand, and from there you will see us coming in the marina.

All tours need a minimum number of customers for the tour to be confirmed. To cover all costs of the tour a do a minimal profit we need a minimum of 4 adults (equivalent to 300 euros). If the minimum occupancy is not reached the day of your tour, we will contact you by phone ahead of time to offer you other options for your booking: OPTION 1. To change the tour to another time or date OPTION 2. To pay for the minimum occupancy (300 euros) and enjoy a private tour for less than half the price (normal price is 650 euros) OPTION 3. To cancel the booking and get a 100% refund if the booking was already paid.